Shipping Policy
We aim to make shipping clear and reliable. Below you’ll find everything you need to know about how and when your order is delivered.
Processing Time
Orders are typically processed and shipped within 1 business day of purchase, excluding weekends and holidays.
During peak periods or promotional events, processing times may be slightly longer. We appreciate your patience during these times.
Shipping Methods
We offer standard shipping, with availability depending on your location and the items in your order.
Shipping options and estimated delivery times are shown at checkout.
Shipping Rates
Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order.
Delivery Times
Delivery times vary depending on the destination. Please note that delays caused by weather, customs clearance, or carrier issues are outside our control and may affect delivery estimates.
Change of Shipping Address
If you need to update your shipping address after placing an order, please contact us as soon as possible at hello@lovayacosmetics.com
While we’ll do our best to assist, address changes cannot be guaranteed once an order has been processed or shipped.
Estimated Delivery Times by Region
| Country / Region | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 6–9 business days | 5–8 business days |
| United Kingdom | 6–9 business days | 5–8 business days |
| Canada | 6–9 business days | 5–8 business days |
| Australia | 6–9 business days | 5–8 business days |
| New Zealand | 6–9 business days | 5–8 business days |
| Netherlands | 6–8 business days | 4–7 business days |
| Belgium | 6–8 business days | 4–7 business days |
| France | 6–8 business days | 4–7 business days |
| Germany | 6–8 business days | 4–7 business days |
| Austria | 6–8 business days | 4–7 business days |
| Luxembourg | 6–8 business days | 4–7 business days |
| EU (Other) | 6–9 business days | 5–8 business days |
| Rest of the World | 8–12 business days | 8–12 business days |
*Delivery times are estimates and may vary based on location and external factors.
Questions?
We’re happy to help.
Email us at hello@lovayacosmetics.com
We create modern beauty essentials designed to feel comfortable, natural, and easy to wear.